Custom Deco with Nathan Ruetz
Episode 19: Show Notes
Working in manufacturing requires a lot of problem-solving. This is especially true with the new challenges that industries have been facing globally when it comes to supply chain issues, and the more local obstacles to attracting and hiring new talent. Today on the show we get together with Nathan Ruetz, Director of Manufacturing Operations at Custom Deco, a leading decorator of glassware and ceramic products sold throughout the United States. Tuning you’ll learn all about Nathan’s journey in manufacturing, how he came to work for Custom Deco, and some of the biggest lessons he’s uncovered along the way. He gives a breakdown of their daily operations, from how they mix their inks on-site, to how they deliver the final product at scale to their clients. Next, Nathan shares some of the details on how they are looking to innovate their current processes and the role that regulations and logistics play in these decisions. You’ll also hear Nathan describe the leadership philosophy at Custom Deco, called Servant Leadership, and why he finds it so significant and inspiring. To learn more about this fascinating industry, and some of the ways they are expanding and innovating, make sure you tune in today!
Key Points From This Episode:
Tweetables:
“I feel like one of my probably unwritten roles in my current position is trying to be the conduit between the execution on the plant floor, all the way to the sales team in how they're communicating with the customer.” — Nathan Ruetz [0:16:02]
“The philosophy is if you can save two seconds every day over the course of the year it adds up, right? We encourage our team to be part of the solution, that's part of our servant leadership approach” — Nathan Ruetz [0:23:23]
“When your team comes to you with a problem, they may not necessarily be looking for you to solve it, so much as looking for a sounding board. A l